5 Steps To Fix a Problem With My Mobile Data

5 Steps To Fix a Problem With My Mobile Data

You’re concerned that you’ll delete vital data from your phone. Whatever you want to call it—cellular data, mobile data, etc. it’s one of those things that only becomes a requirement once you have your first smartphone. The only time you realize you can’t navigate anyplace without Google Maps, have anything to read without Flip board, or use any other form of communication than WhatsApp is when you lose connectivity. It’s therefore catastrophic when mobile data on Android stops operating. Here are some pointers on how to recover it.

1. Reset Your APNs

Your mobile network operator connects your phone to the mobile Internet using access point names, or APNs. It configures your phone with all the necessary options, including IP addresses and gateways, in order to (hopefully) establish a connection. This procedure, though, occasionally needs to be reset when anything goes wrong. The steps to do it are in the following.

For Android versions 11 and earlier, touch “Advanced” under “Mobile Networks” to go to “Access Point Names,” or go to “Settings -> Network & internet -> Mobile network -> Access Point Names.”

APNs should appear on the screen (potentially with only one network on them). “Reset to default” can be accessed by tapping the menu symbol in the top right.

2. Set APN Protocol To IPv 4/Ipv 6

Not many phones have this option available in their APN settings, however some (like the OnePlus 3) let you leave the APN Protocol field empty. If that’s the case, check sure IPv4/IPv6 is listed in the APN settings for your network. Make sure it says this instead of simply one of the two when using other devices, too.

3. Enter Your APN Setting Manually (Fix a Problem With My Mobile Data)

After an Android software update, it’s sad but not rare for your APN settings to become messed up; if a regular reset doesn’t work, you may need to manually enter your APN address. Once more, not all devices support this option. Using the technique described in the preceding advice, access your APN list, and then tap the “+” button in the top-right corner.

You should be able to get all the necessary APN information for your network on the official carrier website. Or you might look at this list of APN settings for national carriers in the US, UK, India, and other countries. Select your new APN settings from the device’s APN list after saving them.

4. Wipe Cache Partition From Recovering

On your phone, a sizable chunk of RAM is set aside for the cache, where data for various apps and processes is kept “on the backburner” and immediately activated to speed up app and process startup. But occasionally, as some Android users have noted, mistakes in the cache might happen, stopping important functions, in this case your data connection. You must access the system cache partition from your phone’s recovery screen in order to resolve this. Each phone has a somewhat different method for getting to recovery, however on a typical stock Android smartphone, follow these steps:

Hold the Power and Volume Down keys down while turning on your phone until the Android droid appears on the screen. On the following screen, it can indicate “No command,” therefore use the volume buttons to scroll to “Recovery Mode.”If you notice this, you should try holding various combinations of the power and volume buttons until recovery is activated (depending on your device).

Holding down the “Volume UP” and “Power” buttons proved to be the effective workaround for us.

Use the volume buttons on your phone to choose “wipe cache partition” or “wipe cache” once you are in recovery mode, and then choose the option using the power button. It should just take a few seconds to complete. Restart your phone when it is finished.

5. Reset Your Phone’s Network Connections

Entering an SCRTN is a quick and effective workaround for data problems on Android devices (Special Code to Reset the Network). Please take note that only CDMA-compatible phones will benefit from this patch. These networks are T-Mobile, Verizon, and US Cellular in the United States.

Depending on your device, dial the following code on your phone’s dial pad if you’re connected to a CDMA network:

  • Moto G7 and Google Pixel: *#*#72786#*#
  • Moto G5, Nexus 5, Nexus 6, and #*#*72786##
  • Additional Android devices: ##72786#

It should be noted that phone providers are gradually phasing out CDMA networks in an effort to switch completely to the faster, more modern LTE standard, so this specific workaround might not last for very long.

Frequently Ask Quetions

What to do if mobile data is turned on but not functioning?

There are a few troubleshooting techniques you can use if mobile data is enabled but not functioning. When Wi-Fi isn’t immediately connecting, you should first go into Settings and deselect the “Auto-connect to accessible Wi-Fi” option.
Restart the phone or tablet and set it up as a new device if it doesn’t work. Another option is to do a factory reset on your smartphone. Contact your carrier for assistance with your phone or device if this still doesn’t work.

What should I do if my Samsung mobile data isn’t working?

There are a few things you can do if your Samsung Galaxy phone isn’t connecting to the internet. To begin with, confirm that mobile data is turned on. This option is available in the “Wireless and networks” menu. Then try restarting your phone if that doesn’t work.
You might have to update your carrier settings if you’re still experiencing issues. To accomplish this, open the settings menu on your phone and select “About device.” then “Update Android” after selecting “Software update.” Last but not least, you can attempt resetting your phone to its factory default settings if all else fails. Your data will be completely erased if you do this, so make a backup first.

Why mobile data is not working in another country?

If you encounter issues with mobile data while in another country, it is recommended to contact your service provider’s customer support. They can provide specific information and assistance based on your service plan, roaming options, and the country you are visiting.

Does SIM card have APN?

No, a SIM card does not have an APN (Access Point Name) itself. The APN is a configuration setting that resides in the device’s operating system or network settings.
When you insert a SIM card into a mobile device, the device reads the SIM card’s information, such as the ICCID (Integrated Circuit Card Identifier) and IMSI (International Mobile Subscriber Identity). These identifiers help the network identify your SIM card and associate it with your account.

Can I create my own APN?

No, as an end-user, you typically cannot create your own APN (Access Point Name) on a mobile device. The APN settings are typically predefined and provided by your mobile network operator. These settings are specific to the operator’s network infrastructure and services.
However, you can modify or add APN settings on your device if your mobile network operator allows it and provides you with the necessary information. In some cases, operators may offer the flexibility to add custom APN settings for specific purposes such as using virtual private networks (VPNs) or accessing specialized services.


In conclusion, if your mobile data is not working in 2023. Remember, technology and mobile networks can sometimes have technical difficulties, so patience and effective communication with your service provider are key. They can provide specific guidance based on your device, service plan, and any known network issues in your area.

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